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How datujudi Handles Your Personal Information

Every account you open with us comes with a clear commitment: your personal data stays under your control. This page explains exactly what we collect, why we collect it, and how you can request changes — no jargon, no buried clauses.

Data collected only as neededNo sale of personal informationYour rights, clearly statedContact path for data requestsApplies to all account activity

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DATA HANDLING PRACTICES

Our Commitments on Data Security and Retention

We take a practical, transparent approach to data security. Your account information is protected at the infrastructure level, and our payment integrations with Touch 'n Go eWallet, Boost, and GrabPay follow each provider's own security standards. We do not share your data with third-party marketing networks. Here is how we handle the four areas that matter most to your account.

Account Security

Your account is protected with session authentication and OTP verification on login. We flag unusual access patterns — like a new device signing in from an unfamiliar location — and prompt re-verification before granting full access.

Cookies and Session Data

We use session cookies to keep you logged in during an active visit and preference cookies to remember your wallet choice. You can manage cookie settings in your browser; disabling them may affect how the account dashboard loads.

Data Retention

Account and transaction records are kept for the period required by applicable local law or for as long as your account remains active. When you close your account, we begin the deletion process for non-legally-required data within a reasonable window.

Third-Party Sharing

We share data only with payment processors — including the operators behind Touch 'n Go eWallet, Boost, and GrabPay — strictly to complete your transactions. We do not sell, rent, or trade your personal data to advertisers or data brokers.

What We Collect and Why It Matters

datujudi Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the information required to verify your identity and process transactions — your name, contact details, and payment method records. If you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction reference and wallet identifier linked

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to that transfer; we do not store your full wallet credentials or PIN. We also collect device and browser session data — the type of device you use, your IP address, and pages visited — to keep your account secure and to make the mobile experience
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consistent whether you are in Kuantan or anywhere else in Malaysia. Cookies help us remember your session so you do not have to log in again after a short break. We keep this data only for as long as it is needed to fulfil your account
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obligations or as required under applicable local law. You can request a copy of the data we hold on you, ask us to correct it, or ask us to delete it where local law permits. Access to and use of this platform depends on local law
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in your region; it is available only where local law permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

How to Submit a Data Request or Privacy Question

If you want to access, correct, or delete your personal data, our privacy contact path is available through your account dashboard or via direct message. We aim to respond to all data requests within a reasonable period as required under applicable local law. For account-level questions, our support team is the fastest route.

Live Chat Start a chat session from your account dashboard. Identify yourself with your registered email and your live chat agent will route your data request to the right team.

Email Support Send your data access or deletion request to our support email address shown inside your account settings page. Include your registered account name for faster handling.

Account Settings Certain data corrections — like updating your contact number or e-wallet details — can be made directly inside account settings without contacting support at all.

Answers to the Privacy Questions We Hear Most

These questions come up regularly when account holders want to understand how their data is handled. If your question is not listed here, reach out through live chat or your account settings page.

We collect your name, contact details, account login credentials, device session data, and payment method references such as your Touch 'n Go eWallet or GrabPay transaction IDs. We do not store full wallet passwords or PINs.

Yes. You can submit a deletion request via live chat or the support email shown in your account settings. We process requests as required by applicable local law and confirm once the deletion is complete.

Only with payment processors — like the platforms behind Boost and GrabPay — to complete your deposit or withdrawal. We do not share your data with marketers, advertisers, or any unrelated third parties.

Minor details like your contact number or registered e-wallet can be updated directly in account settings. For identity documents or name corrections, contact support via live chat with the correct information ready.

Records are kept for as long as your account is active and for any additional period required under applicable local law. Once you close your account, non-mandatory data is scheduled for deletion within a reasonable timeframe.

A new device triggers OTP re-verification before full account access is granted. The new device session is logged for security purposes. You can review active sessions from your account security settings and revoke any you do not recognise.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions Accountdatujudi Login

How datujudi Handles Your Personal Information

Our Commitments on Data Security and Retention

Account Security

Cookies and Session Data

Data Retention

Third-Party Sharing

How to Submit a Data Request or Privacy Question

Answers to the Privacy Questions We Hear Most

01 What personal data does datujudi actually collect from my account?

02 Can I ask datujudi to delete my personal data?

03 Does datujudi share my data with other companies?

04 How do I correct wrong information on my account?

05 How long does datujudi keep my account and transaction records?

06 What happens to my data if I use a new device to log in?

Privacy Policy

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